SLOPE REWARDS

EARN POINTS, SAVE BIG, STAY STOKED.

Start Earning Rewards


$1 = 10 Points

Earn points whenever you buy. Each dollar spent equals 10 points to use towards future eligible purchases.

Dedicated Customer Service

Get the best service we offer.

Random Gifts

Get hooked up with random surprises when you shop as a Swell Program Member.

Free Shipping

Domestic shipping is free when you spend $50 or more.

Exclusive Gear

Unlock access to limited edition, members-only gear when you sign up.

$1 = 10 Points

Earn points whenever you buy. Each dollar spent equals 1 point to use towards future eligible purchases.

Dedicated Customer Service

Get the best service we offer.

Random Gifts

Get hooked up with random surprises when you shop as a Slope Rewards Member.

Free shipping

Domestic shipping is free when you spend over $50.

Exclusive Gear

Unlock access to limited edition, members-only gear when you sign up.

HOW TO SCORE HEAVY AS A SLOPE REWARDS MEMBER

Purchases

Earn 10 points for every dollar spent on eligible items.

Refer a Friend

No localism here. By telling a friend, you won't get kicked out of the spot, you'll get rewarded for your referral.

Reusable Bag

Domestic shipping is free when you spend over $50.

Check in at events

Scan a QR code at an event to check in and score some extra points to use towards a purchase.

Test a Product

Earn points when you take out a demo board from the shop or from an event.

Birthday Bonus

We'll reward you on your birthday–just for being you!

Purchases

Earn 10 points for every dollar spent on eligible items.

Refer a Friend

No localism here. By telling a friend, you won't get kicked out of the spot, you'll get rewarded for your referral.

Check in at events

Domestic shipping is free when you spend over $50.

Test a Product

Earn points when you take out a demo board from the shop or from an event.

Birthday Bonus

We'll reward you on your birthday, just for being you!

SLUSH FUND

FAQ's

HOW DO I EARN POINTS?

Points are earned in the following ways:

- Purchases are rewarded at 10 points per dollar spent at any Neon Wave Family of Brands location and thisisneonwave.com. (Example: $10 = 100 points, $50 = 500 points)

  • - Participate in select Neon Wave Family of Brands events.

  •  
  • - Participate in Neon Wave Family of Brands social incentives.

  •  
  • - Rent and/or demo equipment from Neon Wave or Canandaigua Sailboard.

  •  
  • - Instant win when you visit our shops.

    1. - 1 in 5 chance to earn 100 points

    2.  
    3. - 1 in 50 chance to earn 500 points.

 

WHERE CAN I EARN POINTS?

Points may be earned through any of our Neon Wave family of brands including Neon Wave, VLT by Neon Wave, thisisneonwave.com, and Canandaigua Sailboard / Showroom.

REWARD TIER REWARDS POINT VALUE MONEY SPENT

TIER 1

Free Ground Shipping, 1% For The Planet

$1=10PTS

Signup

TIER 2

TIER 1 + Birthday Reward

$1=15PTS

$500.00

TIER 3

TIER 2 + Surprise Gifts, 1 free demo/month

$1=20PTS

$1,500.00

TIER 4

TIER 3 + Free 2-day shipping, access to the Member-Only Slope Store

$1=25PTS

$5,000.00

HOW DO I EARN A REWARD?

Rewards may be earned as follows:

  1. - Earn 1,000 points and receive a $5 voucher.

  2.  
  3. - Earn 3,000 points and receive a $15 voucher.

  4.  
  5. - Earn 5,000 points and receive a $25 voucher.

  6.  
  7. - Earn 10,000 points and receive a $50 voucher.

  8.  
  9. - Earn 20,000 points and receive a $100 voucher.

  10.  
  11. - Earn 50,000 points and receive a $250 voucher.

  12.  
  13. - Earn 100,000 points and receive a $500 voucher.

  14.  
  15. - $20 Birthday Reward (expires 7 days after birthday).

  16.  
  17. - Instant Win when you visit our shops. 1 in 100 chance to receive a $25 voucher 1 in 200 chance to earn a $50 voucher.

  18.  
  19. - Scan a QR code on any demo/rental earn 500 points and receive $5

  20.  
  21. - Earn 200,000 points and spend a day with an athlete.

 

 

CAN I REDEEM MY VOUCHER FOR CASH?

Vouchers are not redeemable for cash under any circumstance.

 

WHAT IF I EARN POINTS FROM MULTIPLE LOCATIONS?

Points earned at any Neon Wave family of brands location including Neon Wave, VLT by Neon Wave, thisisneonwave.com, and Canandaigua Sailboard/Showroom may be redeemed at Neon Wave Flagship, thisisneonwave.com and Canandaigua Sailboard,the Showroom, and cdgasailboard.com

 

WHAT IF I RETURN A PRODUCT IN WHICH I USED MY POINTS?

Points will be refunded to your account within 30 days based on the number of points awarded at the time of purchase.

 

WHAT IF I RETURN A PRODUCT IN WHICH I USED A REWARD?

Returns made using rewards may only be exchanged.

 

MAY I KEEP MY POINTS ACCRUED IF I RETURN AN ITEM?

Returning items will result in a reduction of points equal to the points awarded for the initial purchase.

 

WHEN WILL I GET MY POINTS/REWARD?

Points and Rewards will most often be rewarded immediately but will be received within 30 days of qualifying for a Reward. By default, you will be able to view your accrued rewards through our app and in-store.

 

WHEN DOES THE REWARDS PROGRAM BEGIN?

Our reward program begins the day you sign up.

 

DO MY POINTS EXPIRE?

No.

*Neon Wave reserves the right to change/alter/update/cancel this program at any time without notice.

 

WHO IS ELIGIBLE TO PARTICIPATE IN THE SWELL PROGRAM?

U.S. residents age 13 and older may participate with a valid email address.

 

IS PROVIDING AN EMAIL ADDRESS MANDATORY FOR ENROLLMENT IN THE REWARDS PROGRAM?

We need a valid email address to deliver news, exclusive offers, and other program-related information. We respect your privacy and will not spam you or sell your email address. If you do not want to receive emails from us you can unsubscribe via the link at the bottom of any email we send, by reply stop to our SMS messages, or by calling Neon Wave at (585) 732-0643.

 

IS A PHONE NUMBER REQUIRED FOR ENROLLMENT?

A phone number is not required but is used as a convenient check-in pin at our stores.

 

HOW DO I KNOW HOW MANY REWARDS POINTS I HAVE?

Please log in to your account through our app or check the in-store tablet when shopping at one of our physical locations. You may also contact us at loyalty@thisisneonwave.com or (585) 732-0643.

 

I CANNOT REGAIN ACCESS TO MY ACCOUNT:

Please contact us at loyalty@thisisneonwave.com or (585) 732-0643

 

I HAVE MORE THAN ONE ACCOUNT:

Please contact us at loyalty@thisisneonwave.com or (585) 732-0643 to have your accounts merged.

 

ARE THERE ANY EXCLUSIONS?

The Neon Wave family of brands (Neon Wave, Canandaigua Sailboard, VLT by Neon Wave, and thisisneonwave.com) Swell Program is a reward system including points, vouchers, and promotions. Some of the amazing brands we stock have MAP policies that restrict the prices at which we may sell and/or advertise their products. Swell rewards apply to select brands, products, and services. Exclusions apply, and promotions are subject to change. Please do not hesitate to reach out to us at loyalty@thisisneonwave.com for more information.

 

BRANDS THAT ARE INCLUDED:

4Ocean, Aeron, Aerotech, Anon, Astral, Aull-dry, Banks Journal, Bare, Bic, Body Glove, Burton, Chinook, Coal, Dakine, Epic Gear, Extra Sport, Ezzy Sails, Fanatic, Fiberspar, Herschel, Holden, Hydroflask, Jones Snowboards, Luci, Malone, Mustang Survival, Neilpryde, Neon Wave, Neo Sport, Nite Ize, O’Neill, Oakley, Ocean Kayak, Okesport, Outerknown, Oxbow, Patagonia, Presidents, Ray Ban, Roark, Rome, Saturdays NYC, Seals, Sharkskin, Son Of Cobra, Starboard, Sun Bum, Superoke, Supreme, Supreme SUP, Surf Grass, Sweet Protection, Thule, Werner, Woolrich, Various Brands, and Old Town.

 

CHANGE OF ACCOUNT INFORMATION:

Participants are responsible for notifying Neon Wave of any changes to account information such as an address, email, and phone number. Neon Wave is not responsible for lost rewards. Account information may be changed by logging into the app, visiting one of our stores, or by emailing loyalty@thisisneonwave.com.

 

 

DO I GET POINTS FOR RENTING EQUIPMENT?

Yes!

 

MAY I USE MY POINTS TOWARDS EQUIPMENT DEMOS?

Yes! Points can be used towards demos.

 

OTHER WAYS I CAN USE MY POINTS?

  • - Free Snowboard wax/tune

  • - Demo

  • - Donate your points



Points can also be redeemed for branded loyalty member exclusive merch:

  • - Hoodie

  • - Tshirt

  • - Key chain

  • - Coffee mugs

  • - Leather mittens

  • - Patches

  • - Pins

JOIN SLOPE REWARDS

Enter your email and receive 10% off your first order.

Thank you!