Work with Neon Wave

Work with Neon Wave, jobs at Neon Wave.

A wave is the result of multiple forces working together. We’re in a perpetual state of growth and we’re always looking for bright, driven, forward thinking individuals that can help us create a bigger wave. We’re driven by art, sustainability, exploration, and the love of life. Are you? We’ll post any openings here. Email us with the job title as the email headline.


Assistant General Manager | Retail Team
Full Time | Rochester, NY

As a leader on the store floor, you are responsible for the management and activities of all aspects of store operations. Major areas of responsibility include hiring, developing, managing, motivating and training of staff. Other key areas of focus are driving grass-roots community relationships, fostering a culture of personal responsibility, inventory management, product sell-through, floor management, payroll, cash administration, visual merchandising, sales planning and most importantly, providing a top-notch guest experience.

Duties and Responsibilities:

- Lead and coach through the company vision, mission, and core values; you uphold the culture by incorporating store principles into the daily business
- On your sales floor 5 days a week leading your team by example, giving feedback and coaching in the moment; you are accountable for all areas of education/guest experience
- Support in proactively recruiting a diverse team who prioritizes guest connection and provides world-class guest experience; you support in executing and overseeing the full hiring process from interviews, offer letters, and background checks to HR appointments and on-boarding
- Support strategically managing all inventory, sell through and pricing decisions in conjunction with inventory manager and other corporate partners
- For a full job description including qualifications, please reach out below



Supervisor | Retail Team
Full Time | Rochester, NY

You are an essential part of the store leader ship team along with the associates and guest experience every day. You are responsible for facilitating an outstanding just experienced a connection, and overseeing all operations of the retail floor. You are a part of every area of the retail store including - but not limited to - community, product, operations, and people. You take initiative have strong assessment skills and provide feedback for your team and your agile and adapting to the abs and flows of the day today business. You work closely with the general manager and assistant general manager in providing coaching on people experience, guest experience, and business needs.

Duties and Responsibilities:

- Are accountable for the experience of your team and your guests
- Oversee the level of technical education on the floor, you ensure that every guest receives an outstanding experience, and you speak authentically about our product, our community, and our culture.
- Strong time management skills, strategically manage the day-to-day operations of the sales floor, and can prioritize and adapt to daily business needs in the moment giving feedback and providing insight to the management and retail team
- For a full job description including qualifications, please reach out below


Associate | Retail Team
Full Time/Part Time | Rochester, NY

You are the foundation of our success as an organization. You are an expert in creating world-class guest experience in our retail stores. You share exemplary product knowledge and interest in every guest interaction, through education on special features, benefits, fabric properties, usage and care instructions in a way that is relevant to each unique guest. You leverage product resources to elevate technical product knowledge, and you share your knowledge with other members of the team to elevate the level of technical education on the floor every day.

Duties and Responsibilities:

- Create relationships with every guest to create excitement and fun about our culture, product and community, and you go above and beyond to exceed their expectations
- Knowledgeable and up to date on company communication, priorities, roll-outs and any additional information required by the General Manager; you educate on guest-facing initiatives on the retail floor
- Receive and process stock, involving: unpacking, counting, tagging as required, folding, sizing and placing on the floor, with overflow stock in back room and stored areas
- Responsible for inventory management including receiving, processing, restocking and destocking, and visual merchandising
- For a full job description including qualifications, please reach out below



Content Specialist/Jr. Photographer
Full Time | Rochester, NY

This position will focus primarily on our Social Media accounts (instagram, facebook, twitter) for the Neon Wave Family of Brands as well as minor involvement in the e-com operations for Neon Wave. No professional experience required, but a proficient understanding of social media is necessary. Ideal applicant is excited, positive, looking to grow, and want to spend time in a startup environment that is evolving daily on a global scale.

Skills/Interests Required:

- Photography
- Social Media Interest 
- Photoshop/Lightroom/Capture One experience (any, not all)
- Organization
- An interest in fashion/outdoors
- An understanding of social media scheduling, advertising, and community management


No openings for you?

We’ve found that some of the best things in life find you when you’re not looking. Reach out if you think you fit the bill.