Work with Neon Wave

Work with Neon Wave, jobs at Neon Wave.

A wave is the result of multiple forces working together. We’re in a perpetual state of growth and we’re always looking for bright, driven, forward thinking individuals that can help us create a bigger wave. We’re driven by art, sustainability, exploration, and the love of life. Are you? We’ll post any openings here. Email us with the job title as the email headline.

OPEN POSITIONS: 

Assistant General Manager | Retail Team
Full Time | Rochester, NY

As a leader on the store floor, you are responsible for the management and activities of all aspects of store operations. Major areas of responsibility include hiring, developing, managing, motivating and training of staff. Other key areas of focus are driving grass-roots community relationships, fostering a culture of personal responsibility, inventory management, product sell-through, floor management, payroll, cash administration, visual merchandising, sales planning and most importantly, providing a top-notch guest experience.

Duties and Responsibilities:

- Lead and coach through the company vision, mission, and core values; you uphold the culture by incorporating store principles into the daily business
- On your sales floor 5 days a week leading your team by example, giving feedback and coaching in the moment; you are accountable for all areas of education/guest experience
- Support in proactively recruiting a diverse team who prioritizes guest connection and provides world-class guest experience; you support in executing and overseeing the full hiring process from interviews, offer letters, and background checks to HR appointments and on-boarding
- Support strategically managing all inventory, sell through and pricing decisions in conjunction with inventory manager and other corporate partners
- For a full job description including qualifications, please reach out below

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Supervisor | Retail Team
Full Time | Rochester, NY

You are essential to the success of the store, from facilitating guest connection and satisfaction to overseeing operations on the retail floor. You are responsible for educating associates and equipping them with the tools they need to better provide the guest with authentic and effective assistance, as well as the ability to overcome challenges on a day-to-day basis. You are equipped with a versatile skillset; you take initiative, have strong ability to assess situations and are able to provide an efficient solution to any obstacle. You assume leadership and provide feedback for your team, and are able to adapt to the flow of day-to-day business. You work closely with the Assistant General Manager and other Supervisors to ensure smooth communication and tasking for associates, lead by example, and demonstrate a proactive mindset.

Duties and Responsibilities:

- Oversee the level of technical education on the floor, ensuring all guests receive an individualized and authentic experience by speaking authentically about our product, community, and culture.
- Utilize strong time management skills to strategically manage the day-to-day operations of the sales floor while prioritizing and adapting to situations at a moment’s notice.
- Give feedback to your retail team and effectively communicate to management staff.
- For a full job description including qualifications, please reach out below.

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Associate | Retail Team
Full Time/Part Time | Rochester, NY

You are the foundation of our success as an organization. You are an expert in creating world-class guest experience in our retail stores. You share exemplary product knowledge and interest in every guest interaction, through education on special features, benefits, fabric properties, usage and care instructions in a way that is relevant to each unique guest. You leverage product resources to elevate technical product knowledge, and you share your knowledge with other members of the team to elevate the level of technical education on the floor every day.

Duties and Responsibilities:

- Create relationships with every guest to create excitement and fun about our culture, product and community, and you go above and beyond to exceed their expectations
- Knowledgeable and up to date on company communication, priorities, roll-outs and any additional information required by the General Manager; you educate on guest-facing initiatives on the retail floor
- Receive and process stock, involving: unpacking, counting, tagging as required, folding, sizing and placing on the floor, with overflow stock in back room and stored areas
- Responsible for inventory management including receiving, processing, restocking and destocking, and visual merchandising
- For a full job description including qualifications, please reach out below

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OPEN POSITION: 

Content Specialist/Jr. Photographer
Full Time | Rochester, NY

This position will focus primarily on our Social Media accounts (instagram, facebook, twitter) for the Neon Wave Family of Brands as well as minor involvement in the e-com operations for Neon Wave. No professional experience required, but a proficient understanding of social media is necessary. Ideal applicant is excited, positive, looking to grow, and want to spend time in a startup environment that is evolving daily on a global scale.

Skills/Interests Required:

- Photography
- Social Media Interest 
- Photoshop/Lightroom/Capture One experience (any, not all)
- Organization
- An interest in fashion/outdoors
- An understanding of social media scheduling, advertising, and community management

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No openings for you?

We’ve found that some of the best things in life find you when you’re not looking. Reach out if you think you fit the bill.

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