FREQUENTLY ASKED QUESTIONS
You can track your order via your account tab or through the tracking number provided with your shipment confirmation.
If you need to make an adjustment to your order or you are looking to cancel an order prior to shipment confirmation, visit our contact page.
You will receive a confirmation email. Order Status is also available in your account page.
AUS, CAD, CNY, DKK, EUR, GBP, JPY, KRW, RUB, SEK, SGD, TWD, USD
Neon Wave accepts the following payment methods:
Visa, Mastercard, American Express, Discover, Paypal, Apple Pay, Google Pay
You will be charged when your order is confirmed.
We can not currently accept or issue gift cards at this time but all products may be sent as gifts.
Click the unsubscribe button at the bottom of your most recent email, or visit our contact page.
General sizing information is included in every product page under the “sizing” tab. If you have questions about the sizing of a specific product, contact firstname.lastname@example.org
Unfortunately, discounts are limited to new purchases only.